Strategic Plan

Partnering with the communities we serve to provide compassionate, quality mental health care, education, and addiction services. Valley Oaks Health propels forward people, families, and the community on a journey toward mental and emotional wellness.

Pillars

These four pillars represent the most important areas of focus for the next two years. The pillars allow work to be broken up and assigned to working groups, tracked in groups of goals, and understood in a smart and simple structure.

Employer of Choice

Valley Oaks Health creates a desirable work environment that encourages employee retention and recruitment.

Top of Mind Employer 
Ensure that Valley Oaks is a top-of-mind employer for universities and students around the state.

Professional Development
Establish professional development plans and educate employees about career options, earning levels, & benefit packages.

Culture of Transparency 
Create a culture of transparency in the employer-employee relationship.

90% Staff Supply 
Actively maintain a 90% supply of clinicians and case managers for demand of needs in communities.

Onboard & Training
Create clarity, transparency, and efficiency about and during the onboarding and training processes.

Resonant Identity

Valley Oaks Health maintains a brand identity, culture, message, and image that resonates with internal and external audiences.

Assess & Improve Brand 
Develop and implement a means by which we assess and improve the brand, its reach, and reactions to it.

Messaging & Strategy 
Develop and implement a content and messaging strategy to create internal clarity and improve external positioning in our communities.

Scope of Services 
Ensure our communities understand the scope, breadth, and definition of services offered at each location.

Awareness & Trust 
Improve brand awareness and trust in our communities by 25-percent.

The Brand Story
Ensure that Valley Oaks Health staff understands and internalizes the brand story and breadth of offerings.

Community Ownership

Valley Oaks Health has a finger on the pulse of our communities, forges healthy relationships, and is a trusted resource to the public.

First-Turn Resource 
Become a first-turn resource for mental health education in the communitiesValley Oaks Health serves.

Crisis Response
Plan Develop a crisis response plan to ensureValley Oaks Health is nimble and effective at meeting emergent community needs.

Role of the Board 
Further integrate and elevate the role of the board as brand ambassadors to Valley Oaks Health communities.

Community Partnerships 
Establish partnerships in community mental health and maintain quality relationships with third parties.

Education Services 
Expand Valley Oaks Health’s core services to meet community educational needs.

Quality of Services

Valley Oaks Health consistently offers our communities smart, outcome-based services and programs.

Addiction Services
Ensure thatValley Oaks Health impacts the growing addiction crisis by offering first-class, outcome-based services consistently among all branches.

Evaluate Current Services
Evaluate and assess current Valley Oaks Health programs and services to ensure for validity and efficacy.

Efficient Intake Process 
Create an efficient and transparent intake process that is consistently applied across locations.

Multidisciplinary Environment 
Create a nimble, multidisciplinary environment to holistically treat our clients and communities.